Wednesday, April 11, 2018

Mobile Phone Technician



 Job description / Role
DESCRIPTION

- Achieves personal production targets while maintaining the required repair quality standards.
- Performs all repairs, rework, test and documentation steps necessary to proceed.
- Troubleshoots down to the component level, repairs and documents all failures.
- Responsible for fault finding, repair, service and installation of mechanical equipment.
- Refurbishes mobile phones, wireless devices and other related models
- Repair to include: Hardware level 1, 2, & 3 including Software Applications.
- Implements locking/unlocking, language change and profiling of mobiles.
- Disassemble/reassemble down to board and component levels.
- Repairs accurately.
- Handles customer requests for technical assistance (walk in).
- Operates to require Company standard.
- Completes repairs to the required standard and returns them within SLA which is 2 days.

Requirements
BASIC QUALIFICATIONS

- With 3 years minimum experience in repairing Mobile phones.
- At least high school graduate.
- Can communicate well in English.

PREFERRED QUALIFICATIONS

- With U.A.E experience in the same role.

About the Company
Souq.com - the Middle East's online marketplace.

We connect people and products - opening up a world of possibility. From bracelets and backpacks to tablets and toy cars - we give you access to everything you need and want. Our range is unparalleled, and our prices unbeatable.

Driven by smart technology, everything we do is designed to put the power directly in your hands - giving you the freedom to shop however, whenever and wherever you like.

We're trusted by millions, because we don't just deliver to your doorstep, we were born here. With Souq.com you'll always be getting a good deal - with exceptional service that makes your shopping experience as easy and seamless as possible.

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