Wednesday, March 21, 2018

Receptionist - Shared Services Center

The Receptionist is responsible for answering inquiries of callers, customers, visitors and other interested parties.

Key Accountabilities
•    Provide requested information to callers, direct them to appropriate personnel and take messages when needed
•    Meet visitors, determine nature of business, direct them to specific destinations and notify concerned person of visitor’s arrival
•    Send, receive, dispatch and distribute incoming mail, facsimiles or other materials to relevant parties while tracking courier services
•    File and maintain records of internal/ external mail on appropriate tools as per the set standards
•    Process international call requests as instructed by management
•    Provide administrative support to different departments when needed including typing letters, printing/scanning documents as requested by Line Managers

Qualifications, Experience, Knowledge
•    0-2 years of experience in a similar field
•    Proficiency in MS Office
•    Fluency in English; French is a plus

•    Attention to details
•    Change and Adaptability
•    Communication Skills
•    Customer Focus
•    Initiative
•    Planning and Organizing
•    Teamwork

About the Company
Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.

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